Business Coaches play an important role in supporting clients who need help in developing and refining their business plans as well as developing specific skills to run their business more effectively. They facilitate small group topic-specific sessions and work one-on-one with clients. Business Coaches work with clients from the very early planning stages of their business as well as providing ongoing support as clients launch and grow their businesses.

The role of the session trainers is to develop and present specialized content related to small business. Topics are geared toward new and small business entrepreneurs and individuals with limited to no business training. Responsibilities include preparing and delivering a 2-hour workshop that is educational and engaging.